• October 11, 2023
• Bulletin No: 2023-27

We are aware of an email phishing campaign impersonating Federal Home Loan Bank of Dallas (Bank) email addresses. The Bank will never request confidential information, such as PINs, wire numbers and account information, unless the transaction was initiated by a member.

Below are common red flags of phishing in emails, calls and texts:

• They ask you to open a link
• They use urgent or fear-inducing language
• They send an attachment
• They request confidential or sensitive information such as PINs, passwords or account information
• They pressure you to log into or send money via a payment app

If you receive an unsolicited suspicious call or email, please don’t share any information. Please contact Member Services at 844.FHL.Bank (844.345.2265) to verify an email came from us, or if you have any questions. 

Sincerely,

Jeff Yeager
Executive Vice President and Chief Information Officer